Frequently Asked Questions

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  • AQtion products come with WHQL certified drivers. The latest Aquantia AQtion drivers can be found at: Driver updates are distributed through the Windows Update program.
  • Microsoft Windows 10, 8.1, 8, 7 (32/64 bit), Linux 3.2, 3.10, 3.12, 4.2, and 4.4.

Install the AQN-107 or AQN-108 in a PCIe slot that matches or exceeds the bus width of the adapter.

  • Example: if you have an AQN-108 Ethernet adapter, it will fit into any PCIe slot. An AQN-107 Ethernet adapter requires a x4 or greater PCIe slot.
  • AMD
    • AM3 Socket, AMD FX
    • AM4 Socket, Ryzen 3, Ryzen 5, Ryzen 7
  • Intel
    • Intel Core i3/i5/i7
    • Second Generation Intel Processors or above
  • 4GB RAM at the minimum.
  • PCIe slot compatibility:
    • AQN-107 Ethernet adapter requires a x4 or greater PCIe slot.
    • AQN-108 Ethernet adapter, it will fit into any PCIe slot.
  • Lesser system configurations may yield lower performance results.


  • Launch a web browser and go to
  • Follow the steps to download the correct driver:
    • Select the part number of the AQtion Ethernet adapter you are installing.
    • Select the PC’s operating system.
    • Select the language you wish to use.
  • Read and agree to the terms and conditions and click download. Choose a download location and save the file. Open the file once the download is complete.
  • Double click the Aquantia AQtion driver folder and choose a version based on the Operating System you have selected.
  • Double click the installer file for the Aquantia AQtion driver.
  • Accept the terms & Conditions and click install.
  • When prompted, restart your computer.
  • Use different Ethernet cables, network devices, and a different computer system in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.
  • When testing the cables, the following is recommended:
    • Test each cable individually.
    • Use a known working Ethernet cable

When testing Ethernet cables, network devices, and the PC, do the following:

    • In Device Manager, check under Network Adapters. To open Device Manager, press the Windows key + R, type devmgmt.msc, and press Enter.
  • If the device is listed with an error, follow the instructions on the product page to reinstall the drivers.
  • Check to see if your network devices (for example, a network switch, router, and so on) use compatible protocols (for example, 10/100, Gigabit, and so on).
  • LED indications on Ethernet Adapter
    • The speed indicator LED has two colors. A green light indicates the Ethernet adapter is linked at the maximum speed. An orange light indicates the Ethernet adapter is linked at less than maximum speed.
    • The activity indicator LED, below the speed indicator LED, will flash when there is activity and remain solid when there is no activity.
  • VLAN tagging requires that the AQtion adapter and your router or switch support protocol IEEE 802.1q.
    • VLAN ID can be set in the Advanced Properties

Setting up VLAN Tagging and Setting a VLAN ID

  • Performing this task depends on the router or switch configuration. Consult the manufacturers manual for the router or switch to match the Ethernet adapter VLAN settings.
  • Aquantia supports PXE and UEFI. AQtion devices can only be used if the following conditions are met:
    • The system BIOS must support PXE.
    • The BIOS must recognize the AQtion Ethernet Adapter.
  • Jumbo frames are supported up to 16K.
  • NIC Teaming is natively supported under Windows Server 2012 / 2012R2. Windows and Linux third party tools can be used for NIC Teaming under other operating systems.

AQtion NIC Registration

Register your Ethernet Adapter today.

Warranty Information

Download the warranty that applies to your AQtion product.

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