Frequently Asked Questions

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  • AQtion products come with WHQL certified drivers. The latest Aquantia AQtion drivers can be found at: https://www.aquantia.com/driver-download. Driver updates are distributed through the Windows Update program.
  • Microsoft Windows 10, 8.1, 8, 7 (32/64 bit), Linux 3.2, 3.10, 3.12, 4.2, and 4.4.

Install the AQN-107 or AQN-108 in a PCIe slot that matches or exceeds the bus width of the adapter.

  • Example: if you have an AQN-108 Ethernet adapter, it will fit into any PCIe slot. An AQN-107 Ethernet adapter requires a x4 or greater PCIe slot.
  • AMD
    • AM3 Socket, AMD FX
    • AM4 Socket, Ryzen 3, Ryzen 5, Ryzen 7
  • Intel
    • Intel Core i3/i5/i7
    • Second Generation Intel Processors or above
  • 4GB RAM at the minimum.
  • PCIe slot compatibility:
    • AQN-107 Ethernet adapter requires a x4 or greater PCIe slot.
    • AQN-108 Ethernet adapter, it will fit into any PCIe slot.
  • Lesser system configurations may yield lower performance results.

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  • Launch a web browser and go to www.aquantia.com/driver-download/
  • Follow the steps to download the correct driver:
    • Select the part number of the AQtion Ethernet adapter you are installing.
    • Select the PC’s operating system.
    • Select the language you wish to use.
  • Read and agree to the terms and conditions and click download. Choose a download location and save the file. Open the file once the download is complete.
  • Double click the Aquantia AQtion driver folder and choose a version based on the Operating System you have selected.
  • Double click the installer file for the Aquantia AQtion driver.
  • Accept the terms & Conditions and click install.
  • When prompted, restart your computer.
  • Use different Ethernet cables, network devices, and a different computer system in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.
  • When testing the cables, the following is recommended:
    • Test each cable individually.
    • Use a known working Ethernet cable

When testing Ethernet cables, network devices, and the PC, do the following:

    • In Device Manager, check under Network Adapters. To open Device Manager, press the Windows key + R, type devmgmt.msc, and press Enter.
  • If the device is listed with an error, follow the instructions on the product page to reinstall the drivers.
  • Check to see if your network devices (for example, a network switch, router, and so on) use compatible protocols (for example, 10/100, Gigabit, and so on).
  • LED indications on Ethernet Adapter
    • The speed indicator LED has two colors. A green light indicates the Ethernet adapter is linked at the maximum speed. An orange light indicates the Ethernet adapter is linked at less than maximum speed.
    • The activity indicator LED, below the speed indicator LED, will flash when there is activity and remain solid when there is no activity.
  • VLAN tagging requires that the AQtion adapter and your router or switch support protocol IEEE 802.1q.
    • VLAN ID can be set in the Advanced Properties

Setting up VLAN Tagging and Setting a VLAN ID

  • Performing this task depends on the router or switch configuration. Consult the manufacturers manual for the router or switch to match the Ethernet adapter VLAN settings.
  • Aquantia supports PXE and UEFI. AQtion devices can only be used if the following conditions are met:
    • The system BIOS must support PXE.
    • The BIOS must recognize the AQtion Ethernet Adapter.
  • Jumbo frames are supported up to 16K.
  • NIC Teaming is natively supported under Windows Server 2012 / 2012R2. Windows and Linux third party tools can be used for NIC Teaming under other operating systems.

AQtion NIC Registration

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Warranty Information

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